Prepare for the unexpected.
A data center outage is not just an operations problem; it is a business problem. The cost of unplanned outages can reverberate far and wide affecting revenue, reputation, and customer loyalty.
With the enterprises’ increased dependency on IT and the increased interdependency of systems, cascading failures can cause significant impact, and outages of any type are unacceptable. In a world increasingly driven by digital business, unplanned outages can be fatal.
Vigilance and investment are the best stance when it comes to IT Disaster Recovery (DR).
Senior Disaster Recovery Architect
IT disaster recovery preparation: establish framework.
Whether your organization is looking to mature its DR program or launch an inaugural program, it begins by establishing a framework so that a strategy and roadmap can be developed, implemented and exercised toward maturity.
David-Kenneth Group’s DR service is organized into 5 towers and designed to help organization’s align their DR plan with their day-to-day business operations. The five towers are:
- Governance Framework
- Requirement Analysis
- Assessment & Strategy
- Design & Build
- Implement, Exercise & Maintain
1. Governance Framework
Governance provides guidance and oversight on implementing, managing, and maintaining DR activities that satisfy the recovery objectives and requirements.
2. Requirements Analysis
Determining the requirements, i.e. Business Impact Analysis or BIA, helps an enterprise understand and prioritize the recovery of mission critical business processes. The analysis provides the maximum amount of time acceptable for an outage for each business function relative to the risks and the financial impact. The results provide the recovery requirements that are used to prioritize critical business functions and supporting applications into recovery tiers and the recovery mechanisms.
3. Assessment & Strategy
A DR assessment evaluates your current IT disaster recovery capabilities using your current processes, procedures, and infrastructure deployment to identify any vulnerabilities that may impact recovery, fail-over, or fail-back to normal operations. Where gaps are identified, David-Kenneth Group recommends remediation processes and technical improvements to help meet the recovery requirements and mitigate vulnerabilities.
A strategy is created with actionable plans and technical procedures to “fill in the gaps” of the current recovery plan or to create a new one. The recovery strategy is incorporated into the disaster recovery plan and include event identification, escalation, notification, recovery execution and management of the event from recovery to a return to normal operations.
4. Design & Build
DR design identifies and evaluates design alternatives that support the recovery strategy and are suitable for your environment and business goals.
David-Kenneth Group provides customized drawings, technical process specifications, deployment pattern design, and an implementation project plan as viable design alternatives. We also provide estimated capital expenses and operational cost estimates for budgeting and planning purposes
An IT DR build offers assistance with modifying, building, and deploying the DR infrastructure and processes across the IT landscape.
5. Implement, Exercise & Maintain
David-Kenneth Group implements the IT DR plan, provides training and incorporates the plan into the Enterprise Services Continuity Management or Business Continuity Plan. We also develop a roadmap to manage change to recovery infrastructure deployments and schedule awareness and exercise training.
Recovery exercises facilitate either tabletop or physical exercises, documents observations, and recommends remediation action to improve the recovery and continuity posture. The results are delivered in a post-exercise summary report and can be incorporated into the IT Services Continuity Management or Business Continuity Plan.
David-Kenneth Group also establishes a maintenance schedule to review and update DR plans and procedures annually or after major change.
Explore your options.
Executive leadership is crucial. Once the risk and potential impact of not having an effective IT DR plan are realized, senior leadership will make the required investments to protect the enterprise. Ultimately, the business case for a comprehensive plan is that it pays for itself when disaster strikes. The three critical success factors are
- having a plan,
- keeping the plan updated, and
- regularly exercising the plan.